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Shipping Policy

How do we ship? orders will be shipped via FedEx. If you are located outside of the FedEx service area, AOR will ship with Canada Post. Orders ship from our head office located at 3900, 12 Street NE, Calgary, AB.

How much does shipping cost?

Any orders above $75 (CAD) after discounts have been applied will qualify for free shipping. Orders under $75 will be subject to a $10 flat shipping fee.

How long to process my order?

Orders are processed and shipped Monday through Friday from 7:30 am to 4:30 pm MST. Depending on the volume of orders we receive, processing can take between 1 to 2 business days.

What happens after my order has been processed?

Once your order has been processed, it will be picked and packed at our warehouse. Once the courier comes to pick up your order, you will be emailed a tracking number.

When are orders picked up?

Orders processed via FedEx or Canada Post are picked up daily between 3:00 pm–3:30 pm MST.

How long until my package arrives?

Once orders are processed and picked up, packages typically take between 2 to 5 business days to arrive (depending on location, weather conditions, holidays, and any courier delays).

Have additional questions?

If you have additional questions about shipping, packages, or tracking, email [email protected] or call 1-800-387-0177 opt. 2

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